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Customer Support

Omni Customer Support 1.0

Omni Customer Support 1.0: Create a searchable knowledge base to improve customer support customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases






ProActive Customer Support 2014: ProActive Customer Support 2014 is an easy to use program for Customer Support
ProActive Customer Support 2014

Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activitiesy. Give your boss reports that document your efforts. Graphical and text style reports are included and you can copy and modify the provided reports or create your own from scratch using the integrated Report Designer.

customer support, customer support desktop, help desk





ManageEngine SupportCenter Plus 7: Web-based Customer Service & Support Software with Account & Contact Management
ManageEngine SupportCenter Plus 7

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management



ManageEngine SupportCenter Plus 6.5: Web-based Customer Service & Support Software with Account & Contact Management
ManageEngine SupportCenter Plus 6.5

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management



Single Operator Webchat Program 3.0.1.5: Online webchat tool helps to provide instant customer support to website visitor
Single Operator Webchat Program 3.0.1.5

customer support, live assistance, instant guidance and real time chat support. Client real-time chat utility is designed in Active Server Page with support of AJAX technology and easily runs with all windows operating system including Windows Vista (Ultimate, Home Basic, Business and Enterprise etc). Free customer support application helps to make an online interaction platform between customer support executive and online customers or visitors.

support, messenger, windows, browser, program, operator, net meeting, tool, offline, server, real time, internet, script



AdventnetManageEngine SupportCenter Plus 7.0: Web-based Customer Service & Support Software with SLA Management
AdventnetManageEngine SupportCenter Plus 7.0

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, customer help desk, sla violation tracking, service level agreement, active directory, software, self service portal, customer



Real Time Customer Support Software 3.0.1.5: Real time live support utility assists multiple customers’ queries via text ch
Real Time Customer Support Software 3.0.1.5

customer support software provides top -notch client support by engaging your technical support operators to discuss a variety of sales topics with several online customers or users via text based chat interface. Live customer help software is created to use as a browser based live chat communication medium among website visitors with several number of technical support operators. Website chat software allows you to instantaneous answers to online

support, multioperator, instant, technical, conversation, net meeting, session, tool, help, address, utility, assistance, script


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