Customer Support

Public Folder HelpDesk for Outlook - support handling and information sharing based on Outlook and Exchange
Public Folder Helpdesk for Outlook helps support teams organize and efficiently work with support cases. Tickets are created from e-mails or web form and can be studied with statistics tools and converted into knowledge base articles.

Omni Customer Support 1.0

Omni Customer Support 1.0: Create a searchable knowledge base to improve customer support customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases

Live Chat Software for Customer Support 1.5

customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the information they seek or announce a sales promotion. Live Chat Customer Support ’s fully customizable Chat interface provides customers with an enriched user experience. Our live help solution delivers top-rated customer support to

chat tool, web chat, live help, chat, live support chat, hosted chat, live chat software, online chat, live chat customer support, chat host, live support software, live help for web site, instant messaging software

ManageEngine SupportCenter Plus 6.5

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management

Universal FAQ Manager 2008 2.1

customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of

customer support software, faq management software, faq software, knowledge base, faq manager, frequently asked questions

Website Live Chat Software 3.0.1.5

support operator was not available or offline. ASP live chat customer support software solves customer’s queries of your online business including stock market, web hosting, real estate, web designing, auto sales, education, travel, insurance on World Wide Web. Customer service support software provides facility for multilingual chat conversation between online website visitors and website customer support executive. Live customer support tool

support, messenger, browser, users, finder, refresh, tool, transfer, help, address, server, utility, flash

123 Live Help Chat Server Software 3.2

customer support. Also client can choose sales. It`s Java server& flash client with cheap price. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes. Features: Remote controller of 123livehelp via MSN A remote controller and monitor of the live chat conversation *Proactive Chat Invitations The staff member can monitor a website and invite a visitor

live person, support, live help, live chat, online, click to support, customer online support, software, online sales software, live support, live support software, customer, live customer support software

ASP Chat Script Source Code 3.0.5

support ASP script offers secure and dedicated chat. * Software can easily fit with any website. * Live Web chat script is the reliable customer support system. * Automatic page refresh make possible to provide real time communication. * Possible to view and save online chat history also sends this by mail. * Software increases the customer product sales, service and satisfaction. * This complete online customer help software provides full support

source, support, website, webmaster, sales, secure, administrator, visitor, business, help, server, code, admin

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World IT News

Interact 2008 Outside Counsel Collaboration Session to Help Extend Visibility Into Partner Work Products, Improve Discovery and Litigation ManagementThis Peer-Learning Session Will Discuss Collaboration Strategies to Improve Vendor Performance and Drive Down Outside Legal Expenses
CyOptics Introduces 10Gb/s TOSAs With a Wide Operating Temperature Range of -40C to +90degC for DWDM ApplicationsLEHIGH VALLEY, PA--(Marketwire - July 22, 2008) - CyOptics Inc., a leader in IndiumPhosphide (InP) optical chip and component technologies, today announcedthe availability of its 10Gbps XMD TOSAs (Transmit Optical Sub-Assemblies)and TOSAs with integrated driver IC enabling DWDM 80km applications with anextended operating temperature range. The new 10Gbps Miniature Device (XMD) Multi-Source Agreement (MSA) TOSAs,1625L3 for 40km and 1626L3 for 80km applications are available for anextended operating temperature range of -40 to +90degC, while the 10GbpsTOSAs with integrated driver IC, 1635L7 (40km) and 1636L7 (80km), areoffered for an operating temperature range of -5 to +85degC. All productstarget high performance XFP transceivers addressing OC-192/STM-64SONET/SDH, 10Gbps DWDM and 10 Gigabit Ethernet applications. Both productfamilies deliver very low, industry leading thermo-electric cooler powerconsumption values over the entire temperature range of less than 0.8W f
Yapta.com Selected by AlwaysOn as an AO Global 250 WinnerOnline Personal Travel Assistant Recognized for Innovative Technology and Market Value
Major League Baseball Hits Home Run With All Star Line-Up of Web 2.0 Technology From IBMNEW YORK, NY--(Marketwire - July 18, 2008) - As one era closed with the final All-Star Gameat Yankee Stadium this week, Major League Baseball (MLB) enters a new one,employing software technologies from IBM ( NYSE : IBM ) to improve the waybaseball is officiated. Using IBM Portal software to exploit the next generation of the Internet,Web 2.0, MLB can create entirely new ways of connecting players, umpiresand fans, to improve the game and make it among the most advanced sportsbusinesses in the world.
Major League Baseball Hits Home Run With All Star Line-Up of Web 2.0 Technology From IBMNEW YORK, NY--(Marketwire - July 18, 2008) - As one era closed with the final All-Star Gameat Yankee Stadium this week, Major League Baseball (MLB) enters a new one,employing software technologies from IBM ( NYSE : IBM ) to improve the waybaseball is officiated. Using IBM Portal software to exploit the next generation of the Internet,Web 2.0, MLB can create entirely new ways of connecting players, umpiresand fans, to improve the game and make it among the most advanced sportsbusinesses in the world.

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Customer Support

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